ACHplug · terms · 21 September 2026
What you are buying, how you pay, and how you get your money back. Short on purpose. A person wrote it and a person answers questions about it: 702-544-2002.
Seven-day money back. If you want your money back, you get it.
Ask within seven days of paying, from the address you paid with — refunds@warrantwire.com or 702-544-2002. We ask one thing back: tell us what was wrong. A sentence is enough; nothing you write can lose you the refund. A person replies, and the money goes back the way it came. The full policy: pay.warrantwire.com/refunds.
Please write to us before you call your bank. A chargeback costs everyone a fee and teaches nobody anything; an email gets you the same money faster, and tells us what to fix.
ACHplug is built and run by Mark Nejmeh through Jersey Shore Const LLC, 377 Valley Rd, Clifton, New Jersey 07013 — realroofers@gmail.com, 702-544-2002. That is the name on your card statement's other end and the name that answers the telephone.
The ACHplug software, once: the box for your website, the WordPress plugin, the phone page, the dashboard, the bank file. It is yours to run for as long as you like; there is no subscription. The seven days run from the purchase. Your customers' payments are not ours: ACHplug builds the file, your bank collects, and the money never passes through us.
ACHplug is software. It is not a bank, a payment processor or a money transmitter, and it never holds funds. Your customer's account number is encrypted on our servers and shown to you as the last four digits; the file you upload to your bank is built to the NACHA standard and it is your bank that moves the money, under the agreement you have with them. You are responsible for the authorisations you collect and the ACH rules your bank sets.
Cards go through Stripe. Stripe's page takes the card; we never see or store your card number. Your statement reads TS WIRE. Bank payments go through achplug.com, our own ACH software: you approve once, your bank sends it, no card company in the middle. Nothing is charged without your press.
We keep what a sale needs: your name, your email, what you bought, when, and what it cost. Where a site asks for more — a telephone, a town, a picture — the page says why before you type it. Nothing about you is sold, rented or handed to an advertiser. Every email we send has a way to stop it.
Write first. We answer within a working day, usually sooner. If we cannot agree, the law of New Jersey applies and the courts of Passaic County are the place; but in years of this we have never needed them, because the refund above solves almost everything.
When these words change, the date at the top changes with them, and a change never takes away a promise you bought under.
Built 2026-09-21 · achplug.com terms-1a